Delivery and payment methods
Helma.fi offers its customers the following delivery methods:
- Pickup from a Mattotalo Helma store or warehouse €0
Delivery to your door: €30.00 (package weighing less than 10 kg)
Delivery to your door: €50.00 (package weighing more than 10 kg)
- After ordering, you will receive an order confirmation in your e-mail.
Our responsibility for the order and delivery lasts until the delivery is handed over.
The delivery time of the products is 5–14 business days. We always strive for the fastest possible delivery and our goal is to be in contact with customers as soon as possible by e-mail or phone, if we notice that the delivery is taking longer than normal.
The products and their postage are paid when ordering.
In our online store, you can pay with the following payment methods: Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankkit, Säästöpankit, Handelsbanken, S-Pankki, Ålandsbanken and credit cards.
Payments with Visa, Visa Electron or MasterCard cards
Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. In payments made with Visa, Visa Electron or MasterCard cards, Paytrail Oyj appears as the payee on the card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license.
Paytrail Oyj, business ID: 2122839-7
Phone: 0207 181830
The payment brokerage service related to online bank payments is implemented by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. From the user's point of view, the service works just like traditional online payment.
Collector Invoice/Part Payment
We offer the possibility to pay by invoice in cooperation with Collector Credit Ab.
When you choose Collector Invoice/Partial Payment as your payment method, you get an interest-free payment period of up to 60 days. The invoice is always due for payment on the last day of the calendar month following the purchase. The payment period is always at least 30 days.
The invoice does not come with the order, but separately in the mail. The billing surcharge is €2.95.
If you wish, you can also pay the invoice in parts by paying the amount you want, but at least the minimum amount indicated on the invoice. You can pay off the balance of the installment at any time free of charge. The monthly interest of the installment is 1.6% of the remaining capital and the billing fee is €2.95/month. Late payments and unpaid invoices will be charged a €5 reminder fee and 1.6% monthly interest for the delayed period.
Who can buy with an invoice?
A person over the age of 20 who is a permanent resident of Finland and does not have a bad credit record can pay with an invoice.
The effective annual interest rate for a purchase of 1,000 euros during the 12-month installment period is 21%.
You can get the complete terms of Collector's Invoice/Part Payment from the following links: